In this final paper, the topic is communication within the Valamar Riviera. Through writing the paper, the goal is to cover the theoretical aspect of communication and etiquette with an example from practice, the company Valamar Riviera. The mentioned company is one of the most famous Croatian companies dealing with tourism and catering and other related activities. Communication as conversation, exchange of ideas, emotions, attitudes, opinions is present in Valamar every day. The relationship between employees is manifested precisely by communication, its types, whether it is written, oral or non-verbal communication, as well as directions such as horizontal, vertical or diagonal. Communication is equally important for the everyday work and further progress of the company, whether it is communication within the company or the company's communication with guests, suppliers and other business partners. The function of communication is informing, motivating, emotional expression and controlling, the harmony of all four elements gives the best results for the company. The importance of communication does not diminish the importance of business etiquette. Business etiquette is defined as a code of rules of nice and decent behavior, which applies equally to all employees, regardless of their position and workplace in the company. It is important to follow the basic rules when it comes to addressing, getting to know each other, presenting and dressing. The company Valamar strives to maintain etiquette at a high level, in relation to guests or in the relation between employees. It is concluded that the company Valamar Riviera has very satisfactory communication and etiquette in accordance with certain rules, as well as that it will continue to invest everything in order to achieve the best result.