Communication and cooperation between educators and parents are key to ensuring a quality educational process in kindergarten. The aim of this paper was to investigate the level of parents' satisfaction with the provision of services at Maslačak Garešnica Kindergarten and to identify areas that require improvement. The research included 184 parents from all kindergarten facilities. The analysis of the results showed a high level of satisfaction of parents, especially regarding the relationship of educators towards children. The majority of parents pointed out that their children are happy to attend kindergarten, which is an important indicator of the success of educational work. However, the research indicated the need for improvement in several areas, including greater information of parents about the progress and daily activities of children and better organization of additional activities. Parents expressed interest in additional training and workshops, which indicates their willingness to actively participate in the educational process. In conclusion, the kindergarten should continue to work on strengthening communication and cooperation with parents, providing them with transparent and timely information and including them in the educational process through various activities. Only through joint work and mutual respect is it possible to create a stimulating environment in which children will feel safe, loved and supported in their development. The results of the survey will serve as a basis for further improvement of practice and ensuring the quality of services that the kindergarten provides to children and their families.