prikaz prve stranice dokumenta Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)
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undergraduate thesis
Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)
2022. urn:nbn:hr:262:598604
Galant-Erdeši, Jelena
University of Slavonski Brod
Department of Social Sciences and Humanities

Cite this document

Galant Erdeši, J. (2022). Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka) (Undergraduate thesis). Slavonski Brod: University of Slavonski Brod. Retrieved from https://urn.nsk.hr/urn:nbn:hr:262:598604

Galant Erdeši, Jelena. "Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)." Undergraduate thesis, University of Slavonski Brod, 2022. https://urn.nsk.hr/urn:nbn:hr:262:598604

Galant Erdeši, Jelena. "Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)." Undergraduate thesis, University of Slavonski Brod, 2022. https://urn.nsk.hr/urn:nbn:hr:262:598604

Galant Erdeši, J. (2022). 'Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)', Undergraduate thesis, University of Slavonski Brod, accessed 21 April 2024, https://urn.nsk.hr/urn:nbn:hr:262:598604

Galant Erdeši J. Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka) [Undergraduate thesis]. Slavonski Brod: University of Slavonski Brod; 2022 [cited 2024 April 21] Available at: https://urn.nsk.hr/urn:nbn:hr:262:598604

J. Galant Erdeši, "Analiza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)", Undergraduate thesis, University of Slavonski Brod, Slavonski Brod, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:262:598604

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Metadata
TitleAnaliza modela i ponude Internet bankarstva u Republici Hrvatskoj (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)
Title (english)Analysis of Internet banking models and offers in the Republic of Croatia (Privredna banka Zagreb, Zagrebačka banka i Hrvatska poštanska banka)
AuthorJelena Galant-Erdeši
MentorBranka Martić (mentor)
Committee memberBranka Martić (predsjednik povjerenstva)
Committee memberAnita Kulaš Mirosavljević (član povjerenstva)
Committee memberMaja Vretenar Cobović (član povjerenstva)
GranterUniversity of Slavonski Brod
(Department of Social Sciences and Humanities)
Slavonski Brod
Defense date and country2022-09-28, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Posljednjih godina dolazi do promjena u načinu poslovanja i komunikacije banaka sa klijentima, kao posljedica tehnološkog napretka i široke upotrebe Interneta. Banke su prepoznale ekonomski potencijal Interneta kao suvremenog kanala distribucije bankovnih usluga, čije su najvažnije prednosti stalna dostupnost, brzina, jednostavnost korištenja i pristupačnost. Teorijski dio završnog rada obuhvaća definiranje pojma Internet bankarstva, pregled povijesnog razvoja Internet bankarstva, učestalost i čimbenike korištenja, kao i prednosti te ograničenja korištenja Internet bankarstva. U empirijskom dijelu analizirane su usluge Internet bankarstva u trima bankama, a to su Privredna banka Zagreb d.d., Zagrebačka banka d.d. i Hrvatska poštanska banka d.d., zajedno s usporedbom visina naknade za različite usluge te sigurnosne mjere pojedine banke. U radu se zaključuje kako, unatoč ograničenjima, koristi upotrebe Internet bankarstva ipak prevladavaju i predstavljaju budućnost bankarstva.
Abstract (english)
In recent years, there have been changes in the way banks do business and communicate with clients, as a consequence of technological progress and the widespread use of the Internet. Banks have recognized the economic potential of the Internet as a modern channel for the distribution of banking services, whose most important advantages are constant availability, speed, ease of use and affordability. The theoretical part of the final thesis includes the definition of the term Internet banking, an overview of the historical development of Internet banking, the frequency and factors of its use, as well as the advantages and limitations of using Internet banking. In the empirical part of the final thesis, the offers of Internet banking in three Croatian banks, namely Privredna banka Zagreb d.d., Zagrebačka banka d.d. and Hrvatska poštanska banka d.d. are analyzed, together with a comparison of fees for different services and security measures of individual banks. The final thesis concludes that, despite the limitations, the benefits of using Internet banking still prevail and represent the future of banking.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:262:598604
Study programmeTitle: Professional study program in Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-10-10 10:58:43