Management is a very complex concept and can be observed and defined from different perspectives. Management as a business process, holder of certain functions in the company, management as a skill, as a scientific discipline, profession or function in the company. Management is the central organizational process of a company's business and the activity for achieving its goals and tasks, while at the same time the organization can be viewed as an instrument and means of management. There are significant differences in the scope, type and content of management functions in relation to different organizational and management levels in the company. As mentioned earlier, all managers perform all management functions, but the time that managers at different levels spend on each function varies considerably. Once a decision has been made, attention is focused on its implementation. Decisions can be divided into programmed and unprogrammed. Programmed decisions are those that relate to known problems with a given way of solving them, and that is why we call them routine. Unprogrammed decisions refer to unknown problems, which means that the way to solve them is not known in advance and that is why we call them innovative. The research part of the paper is based on a survey in which 121 respondents participated. The survey showed that businesses have managers as part of their team, that they are independent in making their decisions based on experience and available dana. Also, the survey shows that workers respect and implement the decisions of superior managers.