The use of the Internet, digitization and globalization in the last 30 years or so have led to changes in all human activities. The use of ICT has resulted in extensive and major changes in business. Electronic business was created as a direct product of all these changes. There is not a single serious business process that does not require the application of the latest ICT knowledge and tools. The global world is looking for the use of ICT in order for the economic entity to adapt to new ways of doing business and maintain its position on the market, and it brings the possibility of achieving a competitive advantage and, therefore, profit. The possibilities offered by electronic business are incredibly numerous, and thus online exchanges of various goods and services have come to life and operate very well. They offer the possibility of finding business partners and the realization of jobs by providing information to all interested entities. Online stock exchanges function as a meeting place of supply and demand, thus as a market, but in a virtual form. The changes that affected all areas did not bypass the area of goods transport either. The way in which the business process in the road transport of goods is carried out, from the initial contracting of the order to the final payment of the transport service, includes the application of electronic business at all stages. The role of the electronic exchange - the online cargo exchange, is to speed up the business process and provide a large amount of quality information for making correct business decisions.