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master's thesis
UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ
2021. urn:nbn:hr:262:917861
Bajan Jelinić, Marina
University of Slavonski Brod
Department of Social Sciences and Humanities

Cite this document

Bajan Jelinić, M. (2021). UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ (Master's thesis). Slavonski Brod: University of Slavonski Brod. Retrieved from https://urn.nsk.hr/urn:nbn:hr:262:917861

Bajan Jelinić, Marina. "UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ." Master's thesis, University of Slavonski Brod, 2021. https://urn.nsk.hr/urn:nbn:hr:262:917861

Bajan Jelinić, Marina. "UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ." Master's thesis, University of Slavonski Brod, 2021. https://urn.nsk.hr/urn:nbn:hr:262:917861

Bajan Jelinić, M. (2021). 'UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ', Master's thesis, University of Slavonski Brod, accessed 13 May 2024, https://urn.nsk.hr/urn:nbn:hr:262:917861

Bajan Jelinić M. UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ [Master's thesis]. Slavonski Brod: University of Slavonski Brod; 2021 [cited 2024 May 13] Available at: https://urn.nsk.hr/urn:nbn:hr:262:917861

M. Bajan Jelinić, "UPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ", Master's thesis, University of Slavonski Brod, Slavonski Brod, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:262:917861

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Metadata
TitleUPRAVLJANJE LJUDSKIM POTENCIJALIMA U SUSTAVU ZDRAVSTVA U REPUBLICI HRVATSKOJ
Title (english)HUMAN RESOURCES MANAGEMENT IN THE HEALTHCARE SYSTEM IN THE REPUBLIC OF CROATIA
AuthorMarina Bajan Jelinić
MentorVišnja Bartolović (mentor)
Committee memberMilan Stanić (predsjednik povjerenstva)
Committee memberVišnja Bartolović (član povjerenstva)
Committee memberIvona Blažević Dević (član povjerenstva)
GranterUniversity of Slavonski Brod
(Department of Social Sciences and Humanities)
Slavonski Brod
Defense date and country2021-07-06, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Budući da je bolnički sustav intenzivno i zahtjevno radno mjesto od velike je važnosti da zaposlenici toga sustava budu zadovoljni svojim poslom i uvjetima rada. Glavni razlog tomu je što zadovoljstvo zaposlenih u zdravstvu izravno utječe na ostvarivanje ciljeva bolničkog sustava, a to je zadovoljstvo pacijenta. Suprotno tome, nedostatak zadovoljstva poslom rezultira smanjenom kvalitetom pružanja usluga i povećava odlazak radnika iz struke. Upravo je upravljanje ljudskim potencijalima temeljni alat sustava zdravstva koji osigurava dobru i kvalitetnu zdravstvenu zaštitu stanovništva, ali i održivost samog zdravstvenog sustava. U provedenom istraživanju sudjelovalo je ukupno 209 ispitanika. Cilj istraživanja je bio otkriti razinu zadovoljstva uvjetima rada zdravstvenih i nezdravstvenih djelatnika u Općoj bolnici Dr. Josip Benčević, Slavonski Brod. Rezultati istraživanja su pokazali da je 58,8% ispitanika zadovoljno uvjetima rada, od toga 19,6% u potpunosti, a još 39,2% uglavnom zadovoljno. Uvjetima rada najzadovoljniji su muškarci u dobi između 41 do 60 godina sa srednjom stručnom spremom koje nisu na rukovodećem položaju.
Abstract (english)
Since the hospital system is an intense and demanding work environment, it is crucial that employees in this system are satisfied with their jobs and working conditions. The main reason for this is that employee satisfaction in healthcare directly affects the achievement of hospital system goals, particularly patient satisfaction. A lack of job satisfaction results in reduced service quality and increased turnover of workers in the field. Effective human resource management is precisely the fundamental tool of the healthcare system, ensuring good and quality healthcare for the population while also ensuring the sustainability of the healthcare system. The survey involved a total of 209 participants. The aim of the research was to determine the level of job satisfaction with working conditions among healthcare and non-healthcare professionals at Dr. Josip Benčević General Hospital in Slavonski Brod. The research results showed that 58.8% of the participants were satisfied with their working conditions, with 19.6% being completely satisfied and an additional 39.2% being mostly satisfied. The most satisfied with working conditions were men aged 41 to 60 with a secondary education level who were not in a managerial position.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:262:917861
Study programmeTitle: Professional graduate study program in Management
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/ specijalistica ekonomije (stručni/a specijalist/ specijalistica ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2023-06-19 09:18:58